Privacy Policy - HCT Services
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
AL HASEL Consultancy Services LLC ("HCT Services", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and contact details
- Passport information and identification documents
- Business information and company details
- Visa and immigration-related documents
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our PRO services, visa processing, and business setup services
- Process your applications and communicate with you about your requests
- Send you updates, notifications, and important information about your services
- Respond to your inquiries, comments, and questions
- Process payments and manage billing
- Comply with legal obligations and regulatory requirements
- Protect our rights, property, and safety, and that of our clients
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Government Authorities: As required for visa processing, business registration, and compliance with UAE laws and regulations
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, document attestation services)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with any merger, sale, or transfer of assets
- With Your Consent: When you have given us explicit permission to share your information
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal and regulatory requirements)
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
AL HASEL Consultancy Services LLC
P.O Box: 32935, Office 313, Emgate Building
Near Business Bay Metro Station (Sea Side), Dubai, UAE
Phone: +971 54 542 0537
Email: haselconsultancy@gmail.com